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Practice Management

Joanne McElwee

Practice Manager

Joanne McElwee is the Practice Manager, she is responsible for the day to day running of the practice, ensuring our patients receive professional and efficient service.

She will be happy to hear from you regarding your comments and questions about the practice administration.

Reception Supervisor

Lorraine is the Reception supervisor, she organises the reception team and assists the Practice manager in providing a good service to our patients.

Administration

Prescription Clerks

The Prescription Clerks process all requests for repeat prescriptions; they are able to help you with any query regarding your medication. The prescription clerks receive regular updates regarding prescribing initiatives and guidelines.

Reception

On arrival at the surgery, you will be greeted by one of your Receptionists; if you have made a prior appointment they will be able to direct you to the appropriate person. They are trained to help you to decide what type of service you need from us. We also have an administration team that deal with incoming post to the practice and keeping our patient records up to date

Our receptionists and administration team are:

Christine

Denise

Emma

Lynda

Sue

Vanessa

Chris

Rita

Secretaries

Practice Secretary

Julie is the Practice Secretary, she ensures that a smooth flow of information takes place between patient, doctor and hospital. She would telephone you or write to you on behalf of the doctor, and also pass your questions to appropriate doctor.

 
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