Noticeboard

FACE COVERING UPDATE

Government restrictions will lift on the 19 July 2021.  However, Erimus Practice must consider the safety of all patients.  Therefore, the practice will continue to operate a policy wherby staff, patients and visitors will be required to wear a face covering.

This is to minimise disruption to our service as well as protecting out most vulnerable patients when accessing care.  There is a likelihood that some of these patients may have covid without realising it and may not have been vaccinated.

Locally, covid rates are still on the increase and we do not feel it is safe to relax our safety procedures.

If you are visiting the practice and have no face mask, unless exempt, you will be asked to wear a face covering.  Patients declining to wear a face coverig will be triaged on an individual basis.

We would like to thank you for your cooperation and support

COVID UPDATE

A POP UP Vaccination Clinic will be held in the former GEORGE STORE in the Cleveland Centre on Wednesday 12th January from 10 am till 6 pm for First, Second and Booster Vaccinations

ABUSE OF STAFF

A recent campaign has recently being released by Practice Managers highlighting what our staff have to endure on a daily basis.  Our staff are here to help you, we must ask that you treat our staff with the respect that they deserve.  We would also like to thank those patients who treat our staff with kindness and respect. 

https://youtube/hAM3fSDq9kA

Practice Management

Mrs Helen Williams

The Practice Manager has overall responsibility for the management of the Practice; including: personnel management, administration, finance, provision of service, facilities management,
Health and Safety, security and training.

The Practice Manager supports the Partners and pro-actively manages the Practice in providing an efficient and effective way by developing the quality of service to patients, reviewing practice  performance and contributing to the future development of the practice.

Lorraine

Lorraine is our Practice Supervisor, she supports the Practice Manager by overseeing and ensuring the effective function of reception and surgery administration. 

Administration

Prescription Clerks

The Prescription Clerks process all requests for repeat prescriptions; they are able to help you with any query regarding your medication. The prescription clerks receive regular updates regarding prescribing initiatives and guidelines.

Reception

On arrival at the surgery, you will be greeted by one of your Receptionists; if you have made a prior appointment they will be able to direct you to the appropriate person. They are trained to help you to decide what type of service you need from us. We also have an administration team that deal with incoming post to the practice and keeping our patient records up to date

Our receptionists and administration team are:

Denise

Emma

Lynda

Sue

Vanessa

Chris

Rita

Sarah

Carrie

Secretaries

Practice Secretary

Julie is the Practice Secretary, she ensures that a smooth flow of information takes place between patient, doctor and hospital. She would telephone you or write to you on behalf of the doctor, and also pass your questions to appropriate doctor.

 
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