Noticeboard

FACE COVERING UPDATE

Government restrictions will lift on the 19 July 2021.  However, Erimus Practice must consider the safety of all patients.  Therefore, the practice will continue to operate a policy wherby staff, patients and visitors will be required to wear a face covering.

This is to minimise disruption to our service as well as protecting out most vulnerable patients when accessing care.  There is a likelihood that some of these patients may have covid without realising it and may not have been vaccinated.

Locally, covid rates are still on the increase and we do not feel it is safe to relax our safety procedures.

If you are visiting the practice and have no face mask, unless exempt, you will be asked to wear a face covering.  Patients declining to wear a face coverig will be triaged on an individual basis.

We would like to thank you for your cooperation and support

COVID UPDATE

Erimus are booking appointments for COVID vaccinations for our patients.  The practice are following guidelines set out by NHS England of which cohorts we must prioritise first.  The practice will contact you, we must ask that you do NOT contact the surgery to enquire when it is it is your turn.  Vaccinations will be carried out at our designated site at Thorntree Surgery.

ABUSE OF STAFF

A recent campaign has recently being released by Practice Managers highlighting what our staff have to endure on a daily basis.  Our staff are here to help you, we must ask that you treat our staff with the respect that they deserve.  We would also like to thank those patients who treat our staff with kindness and respect. 

https://youtube/hAM3fSDq9kA

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contact your doctors online and get a response by the end of the next working day

THE PANDEMIC IS NOT OVER
The Covid-19 Vaccination Programme, while hugely successful, has had a significant impact on GP services. In addition, preparation is underway to deliver both flu and Covid-19 booster vaccinations. As well as this, GP services are experiencing ongoing staff shortages due to sickness and Covid-19 isolation. To protect everyone, meet increased demand from winter illnesses and deal with the back log general practice will continue to work differently for some time to come. General Practice has evolved over the pandemic and this new way of working has many benefits. You can now access your GP practice via telephone appointments, video consultations, E-consult as well as face-to-face appointments and home visits. You may find the alternatives are more convenient and may not have to take time off work.

How are GP practices working now?

GP Practices are open but they may need to speak to you on the phone to decide how best to meet your needs. This may or may not include a face-to-face appointment.

What is triage?

The benefits of triage are: not waiting a long time for a first assessment and not needing time off work to see the Doctor. You may be assessed to decide if you need:

• to be seen in person

• a phone consultation

• a video consultation

• help from a community pharmacy.

Following triage if a face-to-face appointment is clinically required it will be booked.

What about emergencies?

Always dial 999 in a life-threatening emergency. If you need help with minor injuries at any time or urgent care when your GP practice or community pharmacy is closed visit 111.nhs.uk or dial 111 if you do not have internet access.

I wanted to see my GP, so why am I seeing someone else?

Many GP practices now include a range of professionals (e.g., advanced nurse practitioners) who can diagnose and treat health conditions. This ensures that you see the right person at the right time more quickly

Why do receptionists ask personal questions?

GP reception staff are a vital part of the health care team and ask questions to direct you to the best support. They are skilled in assisting with triage and treat all information confidentially.

Where else can I get help?

Visit www.nhs.uk for advice on common symptoms and a list of local services or speak to your community pharmacist first for advice on minor illnesses. Find your nearest pharmacy here: nhs.uk/service-search/find-a-pharmacy/

Please be a patient, patient

Our health services are under enormous pressure, but we are open and here if needed. Please continue to be kind to our staff, socially distance where possible and wear a face covering in healthcare settings.

Help us to help you

WHEN ATTENDING AN APPOINTMENT PLEASE MAKE SURE YOU WEAR A FACE COVERING IE MASK OR SCARF YOU WILL NOT BE ALLOWED IN THE SURGERY WITHOUT THIS

Important Information: Corona Virus

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Most recent advice for the public is to self isolate without being tested for Covid 19 regardless of travel history or contact with confirmed cases - if you have:

  • New continuous cough    OR
  • High temperature (37.8 degrees Centigrade or higher)
  • a loss or change to your sense of smell or taste

If you cannot manage at home please look at the 111 website for information, only call 111 if you cannot get online.

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

We are asking patients not to visit the surgery if unwell or if not necessary.  As a precaution we are implementing telephone triage of patients - any patients that then need to be seen will be asked by the GP or Nurse Practitioner to come in later that day.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on www.nhs.uk

DEMENTIA FRIENDS

Staff at Erimus attended Dementia Friend Training.  If you are a carer for anyone suffering from Dementia please let us know, we are here to help!

Dementia Friends

FLU VACCINES - PLEASE BOOK YOUR APPOINTMENT

If you are eligible for this years flu vaccination and have not yet had this please call the surgery to make an appointment.  We also have nasal flu vaccines for children aged 2/3 and for children in an at risk group.

ACCESS

Please note the Practice is open from 7am on Thursdays and Fridays - you can book in to see a GP or Nurse during these extended hours.

Appointment system has changed from 1 July 2021 - 50% of both face to face and telephone consultations are pre-bookable in advance whilst the remaining appointments will be released on the same day.  Please download the NHS App or login to https://systmonline.tpp-uk.com to book appointments.  You can also order repeat prescriptions online.

KEEP ANTIBIOTICS WORKING

TAKING ANTIBIOTICS ENCOURAGES HARMFUL BACTERIA THAT LIVE INSIDE YOU TO BECOME RESISTANT.  THAT MEANS THAT ANTIBIOTICS MAY NOT WORK WHEN YOU REALLY NEED THEM.  THIS PUTS YOU AND YOUR FAMILY AT RISK OF A MORE SEVERE OR LONGER ILLNESS.

Take your doctor or nurses advice when it comes to antibiotics

Practice History

pic.pngThe practice was formed in October 2002 as a result of a merger between two practices. Both practices had a long history of serving the people of Middlesbrough, one of them predated the inception of the NHS.

We wanted a name for the practice which not only reflected the past history, but also looked to the future with hope and optimism.

'Erimus' was thought to be most appropriate name. It appears on the town's Coat of Arms, which was adopted by the town in 1853. Erimus translates from Latin to "We Will Be".

We all agreed that this would be very appropriate name, which reflects the past, but also suggests forward thinking and progress.

Practice Standards

We continually strive to provide modern day health care for all patients registered with the practice.

We will treat you as an individual and respect your privacy and personal beliefs.

We will ensure that you have easy access to the service and you receive an explanation of your health matters and agree with you a plan to ensure good health.

Out of Hours Access

GP opening hours have been extended for all GP practices in the South of Tees CCG area.  To improve primary care services outside normal hours, patients can now access South Tees Access and Response Service (STAR).

If you require a GP or Nursing appointment out of normal practice hours or general medical advice please call the STAR 111 Service.  Alternatively, you can book an out of normal surgery appointment via the following URL

http://www.starappointment.co.uk/booking/  

The STAR service offers appointments from 6pm to 9.30pm Monday to Friday and 8am to 9.30pm on weekends and Bank Holidays.

Star Service Information

(Site updated 02/12/2021)
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