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Practice Management

Joanne McElwee

Practice Manager

The Practice Manager, is responsible for the day to day running of the practice, ensuing that the patient receives professional and efficient service.

She will be happy to hear from you regarding your comments and questions about the practice administration.

Administration

Prescription Clerks

The Prescription Clerks process all requests for repeat prescriptions; they are able to help you with any query regarding your medication. The prescription clerks receive regular updates regarding prescribing initiatives and guidelines.

Reception

On arrival at the surgery, you will be greeted by one of your Receptionists; if you have made a prior appointment they will be able to direct you to the appropriate person. They are trained to help you to decide what type of service you need from us.

Secretaries

Practice Secretary

The Practice Secretary, ensures smooth flow of information takes place between patient, doctor and hospital. She would telephone you or write to you on behalf of the doctor, and also pass your questions to appropriate doctor.

 
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